Privacy Policy
Your privacy is our top priority. Learn how we collect, use, and protect your information throughout your fragrance journey with us.
Important Privacy Notice
This privacy policy describes how we collect, use, and protect your personal information when you use our services. By accessing our website or making a purchase, you consent to the data practices described in this policy. Please review this policy carefully to understand our privacy practices.
1. Information We Collect
Personal Information
When you create an account, place an order, or sign up for our scent discovery programs, we collect your name, email address, shipping details, contact number, and payment information. This enables smooth order fulfillment and a personalized perfume experience.
Usage Information
To refine your fragrance journey, we collect data about your interactions with our website—such as the perfumes you explore, wishlists you create, and scent profiles you complete. This helps us offer more tailored recommendations.
Cookies and Tracking
We use cookies and similar technologies to remember your preferences, maintain your shopping cart, and understand browsing behavior. You may adjust cookie settings anytime in your browser preferences.
2. How We Use Your Information
Order Fulfillment
Your personal details are essential for processing fragrance orders, coordinating deliveries, managing returns, and providing order confirmations or shipment updates.
Personalized Experience
We use your preferences to curate fragrance recommendations, invite you to exclusive launches, and help you discover scents that align with your unique personality.
Marketing Communications
With your consent, we may send updates on new collections, seasonal offers, or scent discovery events. You may opt out anytime via the unsubscribe link in our emails or by updating your account preferences.
Legal Compliance
We may use your information to comply with applicable laws, resolve disputes, prevent fraud, or enforce our policies and agreements.
3. Information Sharing and Disclosure
Trusted Service Partners
We collaborate with reliable partners—such as payment processors, courier services, marketing platforms, and analytics providers—who assist in our operations. All partners are contractually bound to maintain data confidentiality.
Legal Obligations
We may disclose information when required by law, regulation, or legal process, or to protect the safety and rights of our customers, company, or the public.
Business Transitions
In case of mergers, acquisitions, or restructuring, customer data may be transferred under strict confidentiality, maintaining the protection promised in this policy.
4. Data Security and Protection
Security Measures
We employ industry-standard encryption, secure hosting, and firewalls to protect your personal and payment information. All transactions are processed via PCI-compliant gateways.
Data Retention
We retain personal data only as long as necessary to provide products, complete transactions, or meet legal and accounting obligations.
Access Controls
Access to your data is restricted to authorized personnel who require it for operational purposes. All staff are bound by strict confidentiality agreements.
5. Your Privacy Rights
Access and Correction
You can review and update your personal details anytime through your account dashboard or by contacting our customer service team.
Data Portability
Upon request, we can provide a copy of your data in a standard digital format to help you transfer your preferences elsewhere.
Account Deletion
You may request deletion of your account and related data at any time. Some data may be retained for legal or regulatory reasons.
Marketing Preferences
You can manage or revoke your marketing consents anytime through your account settings or by contacting our privacy team.
7. International Data Transfers
Cross-Border Data Handling
Your information may be processed in other countries for purposes like fragrance delivery or customer support, always with appropriate data protection safeguards.
Global Compliance
We comply with international privacy regulations including the GDPR and equivalent local laws in the regions we operate.
8. Children's Privacy
Age Policy
Our services are intended for adults. We do not knowingly collect personal data from children under 13. If identified, such information is promptly deleted.
Parental Contact
If you believe a minor has provided us with personal data, please contact us immediately so we can take corrective action.
9. Updates to This Policy
Revisions and Notifications
We may periodically update this policy to reflect new practices or regulatory requirements. Significant updates will be clearly communicated through our website or by email.
Acceptance of Changes
Your continued use of our website or fragrance services after such updates constitutes acceptance of the revised Privacy Policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team: